The Reservation Agent is responsible for handling room bookings, amendments, cancellations, and guest enquiries through telephone, email, and reservation systems. Candidates should have previous experience in hotel reservations, front office, or a related hospitality role, along with strong communication, organization, and computer skills. Knowledge of Opera or another property-management system is advantageous. Fluency in English is generally expected; additional languages are beneficial. The successful candidate is expected to provide accurate, prompt, and friendly service, understand room types and rates, support occupancy and revenue objectives, and maintain professional relationships with guests and travel partners. Flexibility for shifts, weekends, and public holidays is required, together with a polished appearance and a customer-focused attitude.
Rixos Premium Dubai JBR is a luxury lifestyle resort located on Jumeirah Beach Residence in Dubai, operated under the Rixos brand and part of Accor. The property combines upscale accommodation with restaurants, bars, leisure facilities, beach access, entertainment, and event services. It serves international leisure travellers, families, groups, and corporate guests, creating a fast-paced and multicultural working environment. Rixos hotels are known for an all-inclusive-inspired guest experience, energetic service culture, and a strong focus on food, entertainment, and wellness. As part of Accor’s global hospitality network, the resort offers exposure to international hotel standards, structured training, and potential career mobility across different properties and brands. Reservation team members support the commercial performance of the hotel while ensuring that guests receive accurate information and a smooth booking experience.
The United Arab Emirates is not an island, but Dubai offers a coastal, resort-oriented lifestyle with beaches, marinas, shopping, dining, and year-round hospitality employment. Opportunities are widely available in hotels, restaurants, tourism, events, aviation, retail, and luxury services, particularly for candidates with English, customer-service, and international hospitality experience. The culture is multicultural and generally respectful, while Islamic customs influence dress, public behaviour, and holiday periods. Summers are extremely hot, so indoor facilities and air-conditioned transport are central to daily life. Employers commonly sponsor work visas, arrange medical checks, and provide an Emirates ID; employees should not work on a tourist visa. Packages may include accommodation, transport, meals, insurance, and flights, but these benefits vary. Before relocating, confirm the written contract, salary, working hours, accommodation, probation terms, and visa sponsorship. Dubai has a high cost of living, especially for private housing.
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