The Reservations Agent handles room bookings, amendments, cancellations and guest enquiries by telephone, email and reservation systems. Candidates should have previous experience in hotel reservations or front office, strong communication and administrative skills, attention to detail, and confidence using hotel technology. Fluency in Spanish and English is generally expected; French or other languages are an advantage. The successful candidate should provide polished, personalised service, accurately explain room types and rates, follow hotel policies, support revenue objectives and coordinate effectively with reception and other departments. Flexibility to work shifts, weekends and public holidays, together with a professional appearance and a genuine interest in luxury hospitality, will be expected.
Sofitel Barcelona Skipper is a luxury seafront hotel operated under Sofitel, Accor’s French-inspired luxury hospitality brand. Located near Barcelona’s Port Olímpic and beaches, the hotel combines contemporary Mediterranean surroundings with elegant French design and attentive service. Its accommodation, restaurants, bars, meeting facilities and leisure amenities attract both international visitors and business travellers. Sofitel is part of Accor, one of the world’s largest hospitality groups, with a broad portfolio covering luxury, premium, midscale and economy brands across many countries. Employees typically benefit from an international working environment, brand training and opportunities to move within Accor’s global network. The reservations team plays an important commercial role by converting enquiries into bookings, maintaining guest satisfaction and helping the hotel maximise occupancy and revenue.
Spain’s main island destinations are the Balearic Islands, including Mallorca, Ibiza and Menorca, and the Canary Islands, including Tenerife, Gran Canaria, Lanzarote and Fuerteventura. Hospitality, tourism, reservations, food and beverage, housekeeping and guest-services roles are widely available, especially during the summer season, although the Canaries also offer strong year-round employment. Island life combines outdoor activities, beaches and a relaxed social culture with seasonal pressure and higher accommodation costs in popular resorts. Spanish is important, while English and German are valuable in many tourist areas. EU, EEA and Swiss citizens can work after registering locally; non-EU nationals normally need an employer-sponsored work permit before starting employment. Applicants should confirm housing, transport, salary, contract length and seasonal conditions in advance. Barcelona is mainland Spain, but similar Accor opportunities may exist across the islands.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...