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Reservations Agent

United Arab Emirates Movenpick Resort Al Marjan Island AED 3,000–5,000 per month, often with accommodation, meals, transport, medical cover and service benefits*
Job Description

The Reservations Agent manages room bookings, amendments, cancellations and guest enquiries through telephone, email and reservation systems. Candidates should have previous experience in hotel reservations, front office or a similar guest-service role, along with good knowledge of reservation procedures and hotel systems. Strong communication skills, professional telephone manner, attention to detail and confidence using English are expected. Familiarity with Opera or another property-management system is advantageous. The successful candidate should be organised, commercially aware and able to recommend suitable room types, packages and rates while maintaining accurate records. Flexibility for shifts, weekends and public holidays, plus a genuine commitment to guest satisfaction, is typically required.

Company Info

Mövenpick Resort Al Marjan Island is an upscale beachfront resort operated under the Mövenpick brand, part of Accor, one of the world’s leading hospitality groups. Located on Al Marjan Island in Ras Al Khaimah, the resort caters to leisure travellers, families, couples, groups and business guests. Its offering typically includes contemporary rooms and suites, restaurants and bars, swimming pools, spa and wellness facilities, meeting spaces and access to the Arabian Gulf coastline. Mövenpick is recognised for combining Swiss-inspired hospitality with local character, attentive service and high-quality food and beverage experiences. As an Accor property, employees may benefit from structured training, international career opportunities and group-wide staff programmes. The resort environment is fast paced and multicultural, making it suitable for candidates who enjoy guest contact, teamwork and working in a destination hotel.

Destination Guide

Al Marjan Island is a growing resort destination in Ras Al Khaimah, United Arab Emirates, known for beaches, hotels, water activities and a relaxed coastal lifestyle. Hospitality provides many opportunities, including reservations, front office, food and beverage, housekeeping, engineering, wellness and events. The culture is multicultural and respectful, with Islamic traditions shaping public behaviour, dress and holiday periods. Daily life is generally quieter than Dubai, while shopping, restaurants and entertainment are available in nearby Ras Al Khaimah. Summers are very hot, so air-conditioned facilities and transport are important. Foreign employees normally need employer sponsorship, a UAE entry permit, medical examination, Emirates ID and residence visa; employers commonly arrange these formalities. Resorts may provide accommodation, meals, transport, health insurance and flights or allowances, but terms should be confirmed in writing. Bring certified qualifications and allow time for document checks. A valid passport and clean employment record are essential.