The Lobby Ambassador welcomes guests, provides personalized assistance, manages lobby activities, answers questions, supports check-in and check-out, and coordinates with Front Office, Concierge, Housekeeping, Food and Beverage, and other departments. Candidates should have previous experience in guest relations, reception, concierge, or luxury hospitality, along with excellent English communication skills. Knowledge of additional languages, strong local area awareness, professional appearance, and confidence using hotel systems are advantageous. The role requires a warm, proactive personality, excellent customer-service skills, cultural sensitivity, and the ability to remain composed in a busy, multicultural environment. Flexibility to work shifts, weekends, and public holidays is expected.
Rixos Premium Dubai JBR is a luxury lifestyle resort located on The Walk at Jumeirah Beach Residence, one of Dubai’s most popular beachfront destinations. The property is part of Rixos Hotels, an international hospitality brand known for combining upscale accommodation, Turkish-inspired hospitality, extensive dining, entertainment, and wellness experiences. The resort serves leisure travelers, families, couples, and business guests, offering rooms and suites, restaurants, bars, pools, a private beach, spa facilities, and access to Dubai’s attractions. As part of Accor’s global hospitality portfolio, Rixos provides employees with exposure to international service standards, multicultural teams, and structured career development. The working environment is fast-paced and guest-focused, with strong emphasis on personalized service, presentation, teamwork, and memorable experiences.
The United Arab Emirates is a federation of seven emirates rather than a single island. Dubai offers extensive opportunities in hotels, restaurants, tourism, retail, aviation, events, finance, technology, and construction. The culture blends Emirati traditions with a highly international lifestyle; modest dress and respectful behavior are expected in public and workplaces. Dubai provides beaches, shopping, dining, entertainment, desert activities, and excellent transport, though rent and daily costs can be high. Most expatriate employees receive an employer-sponsored residence and work visa; the company normally arranges medical checks, Emirates ID processing, and related permits. Offers may also include accommodation or an allowance, transport, meals, insurance, and annual leave. Candidates should verify contract terms, working hours, probation, benefits, and visa arrangements before relocating. English is widely used, while Arabic is the official language.
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