Waiter/Waitress

Job Description

The Waiter/Waitress is responsible for welcoming guests, taking accurate food and beverage orders, serving meals and drinks, clearing tables, processing bills, and maintaining high service standards. Candidates should have previous experience in a hotel, restaurant, or similar hospitality setting, good communication skills, a friendly and professional manner, and the ability to work efficiently in a multicultural team. Knowledge of food and beverage service, hygiene procedures, and point-of-sale systems is useful. The role requires flexibility to work shifts, weekends, and public holidays, along with a strong customer-service focus, attention to detail, personal grooming, and the ability to remain calm during busy periods.

Company Info

Swissôtel Al Ghurair is an upscale hotel in Deira, Dubai, operated under the Swissôtel brand, part of Accor. The hotel combines Swiss hospitality values—reliability, efficiency, and thoughtful service—with convenient access to Dubai’s commercial districts, shopping areas, and cultural attractions. It offers guest rooms and suites, restaurants and lounges, meeting and event facilities, leisure amenities, and wellness services. As part of Accor’s international network, the property serves business travellers, families, groups, and leisure guests from around the world. Employees typically work in a multicultural environment with structured hotel operations and opportunities to develop within hospitality. Service roles such as Waiter/Waitress are important to the guest experience, supporting the hotel’s restaurants, banquets, and other food and beverage outlets.

Destination Guide

The United Arab Emirates is not an island but a federation on the Arabian Peninsula, with Dubai offering extensive opportunities in hotels, restaurants, tourism, retail, aviation, and events. The culture is multicultural and generally respectful, while Islamic customs, modest public behaviour, and local laws should be observed. Dubai lifestyle is modern and convenient, with beaches, shopping malls, dining, desert activities, and excellent public transport, although summers are extremely hot. Most overseas employees require an employment entry permit and residence visa sponsored by their employer; medical checks and Emirates ID registration are normally part of the process. Confirm that the employer covers visa costs and understand accommodation, transport, meals, insurance, and contract terms before relocating. Bring authenticated documents where requested, budget for initial expenses, and check official UAE guidance for current regulations.