The Housekeeping Order Taker receives and records guest requests for housekeeping items, amenities, extra beds, linen, and related services, then coordinates timely delivery with room attendants and supervisors. Candidates should have good communication skills, a polite telephone manner, basic computer knowledge, and preferably previous experience in hotel housekeeping or a guest-service role. Fluency in English is generally expected; additional languages are an advantage. The successful candidate should be organized, responsive, accurate when taking orders, and able to remain professional during busy periods. Flexibility for shifts, weekends, and public holidays is required, along with a strong focus on guest satisfaction and hotel service standards.
Rixos Bab Al Bahr is an all-inclusive luxury resort in Ras Al Khaimah, United Arab Emirates, operated under the Rixos brand and part of Accor. Located on Marjan Island, the resort offers extensive accommodation, restaurants, bars, pools, entertainment, wellness facilities, and family-focused activities. Its operation depends on coordinated teams across rooms, food and beverage, recreation, events, and guest services. Rixos properties are known for combining resort hospitality with Turkish-inspired service, lively entertainment, and comprehensive guest experiences. Employees typically work in an international environment and follow established hotel, safety, cleanliness, and service procedures. The Housekeeping Order Taker supports the rooms division by ensuring guest requests are accurately communicated and completed efficiently, helping maintain the resort’s service quality and overall guest satisfaction.
The United Arab Emirates is not an island nation, but Ras Al Khaimah includes coastal resort areas such as Marjan Island, where this role is based. Hospitality provides strong opportunities in hotels, restaurants, housekeeping, food and beverage, recreation, and guest services, particularly in Dubai, Abu Dhabi, and the northern emirates. The culture blends Emirati traditions with a large international expatriate community; modest dress and respect for local customs are important. Lifestyle includes beaches, desert activities, shopping, dining, and modern amenities, although summers are extremely hot. Employers usually sponsor a work visa, residence permit, medical testing, and Emirates ID for eligible employees. Confirm accommodation, meals, transport, insurance, contract terms, and annual leave before accepting an offer. Bring authenticated documents and allow time for visa processing and relocation arrangements.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...