The F&B Captain supervises daily restaurant or food-and-beverage service, leads waitstaff, assigns sections, checks presentation and service standards, handles guest requests, and coordinates with the kitchen and other departments. Candidates are generally expected to have previous hotel or restaurant experience, strong knowledge of food and beverage service, good English communication skills, and the ability to guide a team during busy periods. Customer-service skills, attention to detail, professional presentation, and knowledge of hygiene and safety procedures are essential. Experience with hotel point-of-sale systems and an international hospitality environment is advantageous. The successful candidate should be organized, guest-focused, flexible with shifts, and able to maintain Swissôtel and Accor service standards.
Swissôtel Al Ghurair is an upscale city hotel in Deira, Dubai, operated under the Swissôtel brand and part of Accor, one of the world's leading hospitality groups. The hotel offers guest rooms and suites, restaurants and lounges, meeting and event facilities, a fitness centre, and leisure amenities. Its location provides convenient access to Dubai's commercial districts, shopping areas, and public transport. Swissôtel is known for combining Swiss-inspired efficiency, wellbeing, and thoughtful service with local hospitality. As an Accor property, employees may benefit from structured training, international career opportunities, staff rates, and professional development through the group's global network. The hotel serves business travellers, families, groups, and event guests, creating a fast-paced environment for food-and-beverage professionals who enjoy multicultural teams and high service standards.
The United Arab Emirates is not an island but a federation of seven emirates, with Dubai offering particularly strong opportunities in hotels, restaurants, tourism, events, retail, aviation, and customer service. The culture is multicultural and respectful, with Islamic traditions influencing dress, public behaviour, and holiday periods. Dubai's lifestyle is modern and convenient, featuring excellent public transport, shopping, beaches, desert activities, and extensive international dining. Summers are extremely hot, while winters are comfortable and popular for outdoor activities. Employees normally require an employer-sponsored residence visa and work permit; the hiring company usually arranges medical checks, Emirates ID processing, and related formalities. Candidates should verify contract terms covering salary, accommodation, transport, meals, insurance, leave, flights, and gratuity. Relocating is generally straightforward when the employer provides housing or an allowance, but living costs can be high, especially for private accommodation.
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