The F&B Reservation Executive manages dining reservations, responds to guest enquiries, coordinates table availability and records booking details accurately. The role typically requires a diploma or relevant experience in hospitality, food and beverage operations, reservations or customer service. Strong communication skills, professional telephone etiquette, computer literacy and attention to detail are essential. Familiarity with reservation systems and knowledge of restaurant menus and services are advantageous. The successful candidate is expected to provide warm, efficient service, handle changes or special requests, support restaurant revenue goals and work flexibly across shifts, weekends and public holidays. Fluency in English is normally required; additional languages and experience in a luxury hotel environment are beneficial.
Shangri-La is a leading luxury hospitality group founded in Asia and known for its hotels, resorts and distinctive service culture. The group operates properties across Asia, the Middle East, Europe, North America and other international markets, offering accommodation, restaurants, bars, meetings, events and wellness services. Shangri-La hotels generally focus on warm Asian hospitality, personalized guest experiences and high operating standards. In Malaysia, the company has operated well-known city and resort properties, providing opportunities in guest services, food and beverage, culinary operations, housekeeping, engineering, sales and corporate functions. Employees can typically expect structured hotel operations, multicultural teams, guest-focused training and opportunities to develop within the wider hospitality group. Exact benefits, working conditions and career progression depend on the individual property and employment contract.
Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Hotels, restaurants and tourism businesses regularly recruit staff in food and beverage, front office, housekeeping, culinary operations and guest relations. The culture is multicultural, with Malay, Chinese, Indian and Indigenous influences, and English is widely used in tourism. Lifestyle varies from busy city living to relaxed coastal and island environments; living costs are generally lower than in many international resort markets, although popular areas can be more expensive. Foreign employees normally need an employment pass or appropriate work permit sponsored by the employer, and should not begin work on a tourist entry. Candidates should confirm visa sponsorship, accommodation, transport, medical coverage and contract terms before relocating. Malaysia has tropical weather, excellent food and strong regional travel connections.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...