F&B Banquet Coordinator

Job Description

The F&B Banquet Coordinator supports the planning and delivery of meetings, weddings, conferences and other catered events. Requirements typically include hospitality or banquet experience, strong organizational and communication skills, computer literacy, and a good command of English; knowledge of Malay or other languages is advantageous. The candidate is expected to coordinate event details with clients and operating departments, prepare function documentation, monitor setup and service standards, respond promptly to guest requests, and assist with billing and administrative duties. Flexibility is essential, as the role involves evenings, weekends, public holidays and a fast-paced environment. Professional presentation, teamwork, attention to detail and a genuine commitment to Shangri-La service standards are expected.

Company Info

Shangri-La Group is a Hong Kong-based luxury hospitality company operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. The group is known for warm Asian hospitality, high service standards and comprehensive guest experiences covering accommodation, dining, meetings, wellness and leisure. In Malaysia, Shangri-La properties operate in locations such as Kuala Lumpur, Penang and Kota Kinabalu, serving business travelers, holidaymakers and event clients. Employees generally work in an international environment with structured operating procedures, guest-service training and opportunities to progress within hotel departments or the wider group. Banquet employees contribute directly to conferences, celebrations and social events, making coordination, presentation and teamwork especially important.

Destination Guide

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor and resort islands such as Redang and Perhentian. Hotels, restaurants, convention venues and tourism businesses regularly recruit banquet coordinators, servers, chefs, front-office staff and supervisors. The culture blends Malay, Chinese, Indian and Indigenous influences, with Islam shaping many customs while workplaces remain multicultural. Lifestyle varies from busy city living to relaxed beach or island communities; food is diverse and generally affordable, although island housing and transport can cost more. Foreign workers normally need an employer-sponsored Employment Pass or relevant work permit, and should not begin work on a tourist visa. Confirm eligibility, medical requirements and permit conditions with Shangri-La and Malaysian authorities. Applicants should budget for deposits, transport, insurance and initial accommodation, and check whether staff housing or meals are provided.