The Secretary – F&B Services supports the Food and Beverage department with administrative and coordination duties. Requirements typically include strong written and spoken English, good computer skills, proficiency in Microsoft Office, accurate document handling, and previous secretarial or hospitality experience. Knowledge of Cantonese or Mandarin may be advantageous in Hong Kong. The successful candidate is expected to organise meetings, prepare reports and correspondence, maintain records, coordinate schedules, handle confidential information, and communicate professionally with hotel departments and suppliers. Attention to detail, reliability, discretion, time management, and the ability to work in a fast-paced luxury-hotel environment are essential.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired service, warm hospitality, and high-quality hotels and resorts. The group operates properties across Asia, the Middle East, Europe, North America, and other international destinations under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders. Its hotels generally offer accommodation, restaurants and bars, meeting facilities, wellness services, and business and leisure amenities. Shangri-La places strong emphasis on personalised guest service, professional development, cultural respect, and operational excellence. In Hong Kong, the company has a significant presence and offers opportunities in hotel operations, food and beverage, administration, events, finance, engineering, and guest services. Benefits and working conditions vary by property and position.
Hong Kong is a densely connected coastal city with a fast-paced lifestyle, excellent public transport, international schools, and extensive dining, shopping, and cultural attractions. Although best known as a city and territory rather than a single island, it includes Hong Kong Island, Kowloon, the New Territories, and numerous outlying islands. Hospitality offers regular opportunities in hotels, restaurants, clubs, events, and tourism, particularly for candidates with language skills and luxury-service experience. Cantonese is widely used, while English is common in business and hotels. Rent can be expensive, so staff accommodation or housing allowances are worth checking. Eligible overseas professionals generally need an employment visa sponsored by the employer, with qualifications and a genuine job offer normally required. New arrivals should arrange health insurance, banking, transport access, and suitable accommodation. Hong Kong combines demanding work schedules with convenient urban living, hiking, beaches, and vibrant cultural life.
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