Security Supervisor

Job Description

The Security Supervisor supports the hotel’s security operation by supervising officers, protecting guests, colleagues and property, monitoring access points, responding to incidents and maintaining accurate reports. The role typically requires relevant security experience, preferably in a hotel or luxury hospitality environment, along with strong knowledge of emergency procedures, incident handling and local security practices. A valid Hong Kong security personnel permit or relevant licence may be required. Candidates should be physically fit, observant, calm under pressure and able to communicate professionally in English and Chinese. The successful applicant is expected to demonstrate sound judgement, discretion, leadership and a guest-focused attitude while working shifts, weekends and public holidays.

Company Info

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired service, warm guest experiences and distinctive hotels and resorts. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Its Hong Kong hotels are well established in the city’s luxury market and serve business travellers, leisure guests, residents and major events. Shangri-La places strong emphasis on personalised service, colleague development, operational standards and responsible business practices. Employees typically work in a multicultural environment with opportunities to build careers across hotel departments and international properties. Exact benefits, working hours and salary for a Security Supervisor depend on the specific hotel, experience and applicable employment terms.

Destination Guide

Hong Kong offers strong opportunities in hospitality, tourism, retail, finance, technology and professional services, with luxury hotels regularly recruiting in security, front office, food and beverage, engineering and housekeeping. The culture blends Cantonese traditions, international influences, festivals, temples and highly active urban life. Hong Kong Island, Kowloon and the New Territories provide different lifestyles, from dense city neighbourhoods to beaches, hiking trails and outlying islands. Public transport is excellent, although accommodation and daily expenses can be high. Overseas professionals generally need an appropriate employment visa, commonly sponsored by the employer, and should not begin work before approval. Employers usually assess qualifications, experience and market salary levels. New arrivals should arrange accommodation, identity documentation, banking and healthcare access. Cantonese is valuable, while English is widely used in hotels and business. The city is fast-paced, safe and convenient, but working hours in hospitality may include shifts, weekends and holidays.