Security Officer

Job Description

The Security Officer protects guests, colleagues, property and hotel assets while maintaining a safe and welcoming environment. Typical duties include patrols, access control, monitoring CCTV and alarms, responding to incidents, assisting with emergencies, preparing reports and enforcing hotel security procedures. Candidates should generally have relevant security or hospitality experience, good observation and communication skills, physical fitness, integrity and the ability to remain calm under pressure. A Hong Kong security personnel permit or the ability to obtain the required licence may be necessary. Shift work, including overnight, weekend and public-holiday duties, is expected. Cantonese and English are valuable; Mandarin and basic computer skills are advantageous.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and recognised for its guest-focused service, elegant properties and strong emphasis on genuine care. The group operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. In Hong Kong, its portfolio includes Island Shangri-La, Kowloon Shangri-La and other established hospitality operations. Employees typically work in a multicultural environment serving international travellers, corporate guests and local customers. The company promotes professional service standards, teamwork, learning and career development across hotel departments. A Security Officer supports these values by protecting people and property discreetly while helping guests feel comfortable and welcome. Benefits may include meals, uniforms, medical coverage, staff rates and training, although the exact package depends on the property and employment contract.

Destination Guide

Hong Kong is a compact international city, with Hong Kong Island, Kowloon and the New Territories connected by an efficient MTR network, buses and ferries. Hospitality offers opportunities in hotels, restaurants, tourism, events, retail and security, particularly for applicants with Cantonese, English or Mandarin skills. The culture blends Chinese traditions with global business influences; politeness, punctuality and high service standards are important. Lifestyle is energetic, convenient and diverse, with excellent food, hiking, beaches, shopping and nightlife, although housing is expensive and space is limited. Most overseas employees need an employment visa sponsored by the employer, and the role must normally meet immigration requirements. Security work may also require the appropriate Hong Kong security personnel licence. New arrivals should arrange accommodation, medical coverage, banking and an identity card after approval. Salaries, benefits and visa support should be confirmed directly with Shangri-La before relocating.