Human Resources Executive

Job Description

The Human Resources Executive supports recruitment, onboarding, employee records, training coordination, payroll administration, staff engagement and compliance with Malaysian employment regulations. Candidates should usually have a diploma or degree in Human Resources, Business Administration or a related field, along with relevant experience in hospitality or a service-focused organisation. Strong communication, organisational and interpersonal skills are essential, as is discretion when handling confidential employee information. The successful candidate is expected to provide responsive support to colleagues and managers, maintain accurate documentation, assist with employee relations matters and uphold Shangri-La’s service standards and workplace values. Familiarity with HR systems and Malaysian labour practices is advantageous.

Company Info

Shangri-La Hotels and Resorts is an international luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. The company is recognised for warm Asian hospitality, high service standards and a strong focus on guest experience. Its properties operate across luxury hotels, city establishments, resorts and related hospitality services, employing colleagues in front office, food and beverage, housekeeping, engineering, finance and corporate support functions. In Malaysia, Shangri-La operates well-known properties including hotels in Kuala Lumpur, Penang and Kota Kinabalu. The group promotes professional development, teamwork, cultural diversity and service excellence. An HR Executive would typically work closely with department leaders and employees to support staffing, engagement, learning, welfare and compliance activities.

Destination Guide

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor and other tourism centres. Island-based work is especially common in Langkawi, Penang, Redang, Perhentian and parts of Sabah, where resorts recruit for guest services, food and beverage, housekeeping, wellness and administration. Malaysian culture is multicultural, combining Malay, Chinese, Indian and Indigenous traditions, with English widely used in hotels. Lifestyle ranges from busy urban living to relaxed coastal communities; costs are generally moderate, though island accommodation and transport can be more expensive. Foreign nationals normally need an employment pass sponsored by the employer, and should not begin work on a tourist visa. Employers may assist with permits, accommodation and relocation, but candidates should confirm these benefits, contract terms, medical requirements and transport arrangements before accepting an offer.