The Service Associate supports Shangri-La’s finance team with general accounting activities, including recording transactions, preparing reconciliations, processing invoices, maintaining financial documentation, and assisting with month-end closing. Candidates are generally expected to have a degree or background in Accounting, Finance, or a related field, sound knowledge of basic accounting principles, and good computer skills, particularly Microsoft Excel. Previous experience in hotel finance or shared-services accounting is helpful. The role requires accuracy, confidentiality, organization, and the ability to meet deadlines. Candidates should communicate clearly, work well with colleagues and other departments, and follow company controls and accounting procedures.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. The group is known for service-focused properties under the Shangri-La, Kerry, JEN, and Traders brands. In the Philippines, Shangri-La operates established hotels and resorts, including properties in Metro Manila and Boracay. Its hotels provide accommodation, restaurants and bars, meetings and events, wellness facilities, and guest services. The company places strong emphasis on warm Asian hospitality, professional standards, colleague development, and responsible business practices. Finance employees support the accurate and efficient operation of these complex hospitality businesses through accounting, reporting, controls, budgeting, and compliance activities.
The Philippines offers hospitality, accounting, tourism, technology, healthcare, and business-process jobs, with the largest employment centers in Metro Manila, Cebu, Clark, and major resort destinations such as Boracay and Palawan. Filipino culture is welcoming, family-oriented, and strongly influenced by Spanish, American, and wider Asian traditions; English is widely used at work. Life ranges from busy urban living to relaxed coastal communities, with generally warm weather, affordable local transport and food, and excellent beaches, diving, and island travel. Foreign nationals normally need an employer-sponsored work visa or permit, commonly involving an Alien Employment Permit and appropriate Bureau of Immigration status. Requirements depend on nationality, contract, and role, so professional advice is recommended. Relocating employees should budget for housing deposits, health insurance, transport, and seasonal weather disruptions, including typhoons. Local employment contracts should clearly state salary, benefits, accommodation, and visa responsibilities.
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