The Captain supports the smooth operation of Hung Tong’s restaurant service, supervising assigned sections, welcoming guests, taking orders, coordinating with the kitchen, presenting dishes and ensuring prompt, polished service. Candidates should have previous experience in a quality hotel or restaurant, strong knowledge of food and beverage service, good communication skills and a professional appearance. Cantonese and English are valuable, while Mandarin may be an advantage. The role requires leadership, attention to detail, teamwork and flexibility to work shifts, weekends and public holidays. The successful candidate is expected to handle guest requests confidently, resolve minor service issues and uphold Shangri-La’s hospitality standards.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international destinations. Its portfolio includes the Shangri-La, Kerry, Hotel Jen and Traders brands. Shangri-La is known for warm Asian hospitality, personalised guest service and high standards in accommodation, dining, meetings and wellness. The group places strong emphasis on employee development, cultural respect, teamwork and creating memorable experiences for guests. In Hong Kong, Shangri-La operates luxury properties including Island Shangri-La and Kowloon Shangri-La, offering extensive career opportunities in food and beverage, rooms, culinary, events and corporate functions.
Hong Kong is a compact, international city spread across Hong Kong Island, Kowloon and the New Territories, with excellent public transport and a highly active hospitality sector. Hotels, restaurants, clubs, event venues and luxury retail businesses regularly recruit experienced service professionals. Cantonese is the dominant local language, while English is widely used in hotels and tourism; Mandarin is increasingly useful. Life is fast-paced, urban and generally safe, with outstanding dining, shopping, hiking and harbour access, although rent and daily expenses can be high. Foreign employees normally need an employer-sponsored work visa and must meet relevant qualifications and salary requirements. Secure a written offer before relocating, budget carefully for housing, and confirm accommodation, medical coverage, visa sponsorship and service-charge arrangements with the employer.
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