The Business Development Manager is expected to generate new business, maintain strong relationships with corporate clients, travel partners and event organisers, and achieve revenue targets for Shangri-La’s Australian operations. Requirements typically include several years of business development, sales or hospitality experience, strong communication and negotiation skills, commercial awareness, and confidence presenting to senior stakeholders. Experience in luxury hotels, tourism, corporate travel or meetings and events is advantageous. The successful candidate should be self-motivated, organised, target-driven and comfortable managing a sales pipeline. Regular travel, networking and participation in industry events may be required. Familiarity with CRM systems, Microsoft Office and local market conditions is also expected.
Shangri-La is an international luxury hospitality group founded in Asia and recognised for its hotels, resorts and serviced residences across major destinations worldwide. The group operates properties under the Shangri-La, Kerry, JEN and Traders brands, with a strong focus on personalised service, cultural warmth and high-quality guest experiences. Shangri-La properties serve leisure travellers, corporate guests, meetings and events, and luxury tourism markets. The company promotes its hospitality philosophy through attentive service, distinctive local experiences and long-term relationships with guests and business partners. In Australia, Shangri-La has been associated particularly with premium city-hotel hospitality, corporate travel and events. Employees generally work in an international environment where relationship building, professionalism, teamwork and attention to detail are highly valued.
Australia is a large island country offering hospitality, tourism, sales and business-development opportunities in cities such as Sydney, Melbourne, Brisbane, Perth and the Gold Coast. The culture is informal, multicultural and outdoors-focused, with a strong emphasis on work-life balance. Lifestyle options range from beaches and national parks to restaurants, sports and vibrant arts scenes, although housing and transport costs can be high in major cities. International applicants normally need a suitable work visa, such as an employer-sponsored visa, skilled visa or Working Holiday visa where eligible. Visa conditions depend on nationality, qualifications, age and occupation, so applicants should check the Australian Department of Home Affairs website. Relocating commonly requires proof of identity, accommodation, banking, tax registration and health-cover arrangements. English communication and relevant local or international hotel-sales experience are valuable.
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