Co-ordinator, Operation Services (Attractions)

Job Description

The Co-ordinator, Operation Services (Attractions) supports the smooth daily operation of guest attractions and recreational activities at Shangri-La Singapore. Responsibilities may include coordinating activity schedules, preparing facilities and equipment, assisting guests, monitoring safety standards, handling bookings, and working with other hotel departments. Candidates are typically expected to have hospitality, tourism, recreation, or customer-service experience, strong communication skills, good organisation, and a friendly, service-focused attitude. The role requires flexibility to work shifts, weekends, and public holidays, along with the ability to remain calm in a busy environment. Knowledge of Singapore attractions and additional languages would be advantageous.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for warm Asian hospitality, personalised guest service, and high standards in accommodation, dining, wellness, and leisure. Shangri-La Singapore is a landmark luxury hotel set within extensive gardens near Orchard Road. It offers guest rooms and suites, restaurants, meeting facilities, recreational amenities, and family-oriented experiences. Employees typically work in a multicultural environment and are expected to demonstrate professionalism, teamwork, attention to detail, and genuine care for guests. The company also provides opportunities to build careers across hotel operations and its global network.

Destination Guide

Singapore is a compact island city-state with strong opportunities in hospitality, tourism, food and beverage, retail, finance, technology, and logistics. Its culture combines Chinese, Malay, Indian, and international influences, reflected in its festivals, languages, cuisine, and neighbourhoods. The lifestyle is safe, clean, efficient, and highly connected, although accommodation and daily expenses can be relatively high. Public transport is excellent, with extensive MRT and bus networks. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and sector requirements. Candidates should secure a written job offer before relocating and confirm pass eligibility with the employer. Singapore has a hot, humid climate throughout the year, with frequent rain, so suitable clothing and housing with air-conditioning are recommended.