The Director of Business Development, RSR & GSH is responsible for developing revenue opportunities through regional sales representatives and global sales channels. The role typically requires substantial experience in hotel sales, business development, luxury hospitality, or a related commercial field, together with strong knowledge of corporate, group, leisure, and travel-trade markets. The successful candidate is expected to build strategic partnerships, identify new accounts, manage key clients, support hotel revenue objectives, lead commercial initiatives, and represent Shangri-La professionally. Strong negotiation, presentation, communication, analytical, and leadership skills are essential. Travel, networking, and collaboration with property sales, revenue, marketing, and senior management teams are likely requirements.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international markets. The group is known for premium accommodation, distinctive service, dining, wellness, meetings, and resort experiences. Its Malaysian operations include established city and resort properties serving business travellers, leisure guests, groups, and events. Shangri-La places strong emphasis on genuine hospitality, guest satisfaction, commercial performance, employee development, and responsible business practices. A director-level business development position would typically work across multiple markets and internal departments, helping strengthen account relationships, grow demand, and increase revenue for the relevant hotels or regional sales functions.
Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Sabah, Sarawak, and other resort destinations, including hotel operations, sales, events, food and beverage, wellness, and tourism management. The country combines Malay, Chinese, Indian, and indigenous cultures, with a friendly, multilingual social environment and excellent food. Lifestyle costs are generally moderate, although Kuala Lumpur and major resort areas can be more expensive. Malaysia is not one island but includes many attractive islands, such as Langkawi, Penang, Tioman, and parts of Sabah. Foreign employees normally need an employer-sponsored Employment Pass, with approval and documentation handled through the company and Malaysian authorities. Candidates should confirm eligibility, dependent arrangements, accommodation, taxation, healthcare, and relocation support before accepting an offer. English is widely used in international hotels, while Malay and other languages are valuable.
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