The Service Leader-Procurement is responsible for coordinating purchasing activities, sourcing reliable suppliers, negotiating prices, monitoring purchase orders, and ensuring timely delivery of goods and services. The role typically requires experience in hotel procurement, purchasing, or supply-chain operations, along with strong knowledge of local suppliers, inventory procedures, cost control, and relevant software. Candidates should have good communication and negotiation skills, commercial awareness, attention to detail, and the ability to maintain accurate records. Experience with hospitality operations and knowledge of Malaysian purchasing practices would be advantageous. The successful candidate is expected to uphold Shangri-La standards, support sustainable sourcing, work effectively with hotel departments, and maintain professional supplier relationships.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international markets. The company is known for refined service, comfortable accommodation, destination resorts, and its Asian-inspired approach to genuine hospitality. Shangri-La properties commonly provide dining, meetings, wellness, recreation, and business facilities for leisure and corporate guests. In Malaysia, the group has established hotels and resorts in major destinations, employing people across hotel operations, food and beverage, finance, engineering, guest services, and procurement. The company generally emphasizes service excellence, teamwork, ethical conduct, employee development, cultural awareness, and responsible business practices.
Malaysia offers varied opportunities in hotels, resorts, restaurants, tourism, retail, technology, manufacturing, education, and professional services. Major employment centers include Kuala Lumpur, Penang, Johor, Langkawi, Kota Kinabalu, and other resort destinations. The culture combines Malay, Chinese, Indian, Indigenous, and international influences, with warm hospitality and diverse food traditions. Lifestyle costs vary: Kuala Lumpur and resort islands can be more expensive, while smaller cities may be more affordable. Malaysia has tropical weather, beaches, rainforests, and strong public transport in larger cities. Foreign employees generally need employer sponsorship and an approved Employment Pass before beginning work; requirements depend on salary, qualifications, and job level. Employers usually guide the application process. Relocation planning should include accommodation, medical coverage, banking, transport, and local registration. English is widely used in business, although learning basic Malay is helpful.
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