The Sales Coordinator supports the hotel’s sales team by preparing proposals, contracts, reports, presentations and client correspondence, while maintaining accurate records in relevant systems. The role may involve coordinating appointments, site inspections, sales calls, events and customer follow-up, and working closely with rooms, events, finance and operations teams. Candidates should generally be Emirati nationals, hold a diploma or degree in hospitality, business or a related field, and have strong communication, organization and computer skills. Previous hotel or administrative experience is advantageous. The successful candidate is expected to be professional, detail-oriented, responsive, commercially aware and able to manage competing priorities while delivering courteous service.
Shangri-La is a global luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for warm Asian hospitality, high service standards and premium accommodation, dining, meetings and leisure experiences. In the United Arab Emirates, Shangri-La operates prominent properties, including Shangri-La Hotel, Dubai and Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi. Its hotels employ teams across guest services, food and beverage, sales, events, finance, engineering and other disciplines. The company places strong emphasis on customer care, teamwork, professional development and cultural diversity. A Sales Coordinator supports the commercial operation by helping sales colleagues manage client relationships, administrative processes and business opportunities that contribute to occupancy, revenue and long-term partnerships.
The United Arab Emirates is not an island but a federation of seven emirates, offering major hospitality and tourism opportunities in Dubai, Abu Dhabi, Ras Al Khaimah and coastal destinations such as Fujairah. Jobs are available in hotels, restaurants, resorts, events, aviation, retail and business services. The culture blends Emirati traditions, Islamic values and a highly international workforce; modest dress and respectful behavior are appreciated. Lifestyle ranges from modern city living and shopping to beaches, desert activities and outdoor excursions. Employers normally sponsor work visas, residence permits and medical examinations, while Emirati nationals benefit from national employment initiatives and do not require expatriate sponsorship. Relocating workers should confirm salary, accommodation, transport, insurance, working hours and end-of-service benefits before accepting an offer. Summers are extremely hot, and living costs—especially in Dubai and Abu Dhabi—can be high, although tax-free income may offset expenses.
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