The Human Resources Executive supports daily HR operations, including recruitment, onboarding, employee records, attendance, payroll coordination, training, welfare and compliance with Malaysian employment regulations. The role typically requires a diploma or degree in Human Resources, Business Administration or a related field, along with relevant experience, preferably in hospitality. Strong communication, organisation and interpersonal skills are essential, as well as discretion when handling confidential information. The successful candidate is expected to provide responsive support to employees and managers, maintain accurate documentation, assist with staff engagement activities and uphold Shangri-La’s service standards. Knowledge of HR systems and Malaysian labour practices is advantageous.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is recognised for warm Asian hospitality, high service standards and a strong focus on guest experience. Its Malaysian properties include city hotels and resort destinations, offering opportunities in rooms, food and beverage, culinary operations, wellness, engineering, finance and corporate support functions. Shangri-La generally promotes structured training, internal development and multicultural teamwork. Employees work in service-led environments where professionalism, attention to detail and genuine care for guests are highly valued. The exact benefits, working hours and salary for an HR Executive depend on the property, experience level and location.
Malaysia offers varied opportunities in hotels, resorts, restaurants, tourism, retail, technology and business services. For island living, Penang combines a lively heritage city, strong food culture and a broad employment market, while Langkawi offers a quieter resort lifestyle and more tourism-focused work. Sabah and Sarawak provide opportunities in nature tourism and hospitality, although relocation may involve longer travel and fewer urban services. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in workplaces, alongside Malay. Living costs are generally moderate, but island locations can be more expensive for housing and imported goods. Foreign employees normally need an employer-sponsored Employment Pass, and approval must be obtained before starting work. Candidates should confirm visa eligibility, accommodation, healthcare, transport and tax arrangements directly with the employer.
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