The Business Development Manager is expected to grow revenue by identifying new business opportunities, developing relationships with corporate clients, travel partners, event organisers and local stakeholders, and promoting Shangri-La’s hotel and hospitality services. Requirements generally include relevant experience in hotel sales, business development or account management, strong negotiation and communication skills, commercial awareness, and the ability to meet revenue targets. Knowledge of the Australian market, a professional network and experience using sales or customer relationship systems are advantageous. The successful candidate should be proactive, well presented, organised and confident representing the Shangri-La brand. Flexibility to attend networking events, client meetings and occasional travel is also expected.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and Australia. The company is known for personalised service, distinctive destinations, comfortable accommodation and high-quality dining and wellness facilities. Shangri-La places strong emphasis on genuine care, cultural understanding and memorable guest experiences. Its Australian operations serve leisure travellers, corporate clients, groups and events, with commercial teams responsible for building partnerships and driving hotel revenue. Employees typically work in an international environment with opportunities to collaborate across departments and develop hospitality expertise. Depending on the property, benefits may include staff accommodation or travel-related discounts, meals, training and access to group-wide career opportunities.
Australia is a large island continent with opportunities in hospitality, tourism, events, retail, healthcare, technology, construction and professional services. Major tourism markets such as Sydney, Melbourne, Brisbane, the Gold Coast, Cairns and Perth offer varied hotel and business-development roles. Australian workplaces are generally informal, practical and team-oriented, with strong expectations around punctuality, workplace safety, inclusion and professional communication. Lifestyle choices range from vibrant city living and beaches to outdoor activities, regional communities and the tropical north. Living costs are high in major cities, especially rent, and salaries are commonly quoted annually in Australian dollars. International applicants usually need employer sponsorship, a skilled visa, or a working-holiday visa where eligible. Candidates should confirm visa conditions, health insurance, tax obligations and relocation costs before accepting an offer. Australia is multicultural, but distances between cities can be substantial, so location and transport should be considered carefully.
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