Assistant Executive Housekeeper

Job Description

The Assistant Executive Housekeeper supports the Executive Housekeeper in managing daily housekeeping operations, ensuring guest rooms, public areas, linen rooms and back-of-house spaces meet Shangri-La standards. Requirements typically include hotel housekeeping experience, supervisory or leadership capability, good knowledge of cleaning procedures, room inspections, linen control and health and safety practices. The successful candidate should be organised, service-oriented, physically fit and comfortable working shifts, weekends and public holidays. Strong communication skills, attention to detail, problem-solving ability and the confidence to train and motivate colleagues are expected. Experience in a luxury hotel and familiarity with housekeeping systems are advantageous.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and Africa. The company is recognised for warm Asian hospitality, thoughtful service and high standards in accommodation, dining, wellness and guest experiences. Its Malaysian properties include resorts and city hotels serving leisure and business travellers, with opportunities across rooms, food and beverage, engineering, finance and management. Shangri-La generally promotes professional development, internal mobility and service-focused teamwork. Employees may receive benefits such as staff meals, uniforms, hotel discounts and other property-specific allowances, although these vary by location and contract. Working for the group can provide valuable international exposure and experience in a well-established luxury hospitality environment.

Destination Guide

Malaysia offers strong hospitality opportunities in Penang, Langkawi, Sabah, Sarawak and coastal resort destinations, particularly in housekeeping, food and beverage, front office, spa and hotel management. Penang Island combines heritage architecture, diverse food, beaches and a lively local community. Langkawi is quieter and strongly tourism-focused, while Sabah offers nature-based travel and island resorts. Malaysian culture blends Malay, Chinese, Indian and indigenous traditions, with festivals, respectful social customs and excellent cuisine. Lifestyle costs are generally moderate, though rents in major tourist areas can be higher. Foreign employees normally require an employer-sponsored Employment Pass, and the employer usually manages approval and immigration procedures before work begins. Candidates should confirm salary, accommodation, transport, medical cover, taxes and visa responsibilities in the written offer. A valid passport, authenticated qualifications and relevant experience may be required.