The Service Leader – Finance Shared Services is expected to supervise finance operations supporting Shangri-La properties, ensuring accurate, timely and compliant processing. Typical responsibilities include overseeing accounts payable or receivable, general ledger activities, reconciliations, month-end closing, reporting, internal controls and service-level performance. Candidates should have a degree or professional qualification in accounting or finance, relevant shared-services or hospitality experience, and strong knowledge of accounting procedures and systems. Leadership ability, attention to detail, communication skills and proficiency in Microsoft Office and financial software are important. The successful candidate is expected to coach team members, resolve operational issues, improve processes and work effectively with hotels and corporate stakeholders across different markets.
Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is known for personalised service, Asian-inspired hospitality and its Shangri-La, Shangri-La Rasa, Traders and Kerry brands. Its properties typically include accommodation, restaurants, events, wellness facilities and business services. In Malaysia, Shangri-La has established hotel operations in destinations such as Kuala Lumpur, Penang and Kota Kinabalu. The organisation employs colleagues across hotel operations, finance, sales, technology and corporate support functions. A Finance Shared Services role supports consistent financial processing and controls across multiple properties, offering exposure to regional operations and opportunities to develop leadership, systems and process-improvement skills within a recognised international hospitality group.
Malaysia offers opportunities in hospitality, finance shared services, technology, manufacturing, education and tourism, especially in Kuala Lumpur, Penang, Johor, Sabah and Sarawak. Island destinations such as Penang, Langkawi and parts of Sabah provide a relaxed lifestyle, beaches, outdoor activities and strong tourism communities, while Kuala Lumpur offers better transport, shopping and corporate career options. Malaysian culture is multicultural, with Malay, Chinese, Indian and Indigenous influences; English is widely used in business. Living costs vary, with Kuala Lumpur generally more expensive than smaller cities and islands. Foreign employees usually require an approved Employment Pass sponsored by the employer before starting work. Applicants should confirm eligibility, dependants’ permits, tax obligations and health insurance with Shangri-La and Malaysian authorities. Relocation planning should include accommodation, banking, transport, medical care and local registration. Weather is warm and humid year-round, with monsoon conditions varying by coast.
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