The Director of Business Development, RSR & GSH is expected to lead commercial strategy, sales growth and market development for Shangri-La Rasa Ria and Golden Sands properties in Malaysia. Requirements typically include a degree or diploma in hospitality, business or marketing, substantial hotel sales experience, strong knowledge of leisure, corporate, MICE and international markets, and proven leadership ability. The candidate should be commercially driven, well connected within the travel industry and confident managing budgets, forecasts, partnerships and revenue targets. Excellent communication, negotiation and presentation skills are essential, along with the flexibility to travel and work with multicultural teams.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and Africa. The group is recognised for Asian-inspired service, premium accommodation, destination resorts, restaurants, wellness facilities and strong guest-focused standards. In Malaysia, Shangri-La operates several well-known properties, including urban hotels and beach resorts such as Shangri-La Rasa Ria in Kota Kinabalu and Shangri-La Golden Sands in Penang. The company employs multicultural teams and places emphasis on service excellence, operational quality, commercial performance and professional development. Business development leaders are generally expected to strengthen market presence, build relationships with travel partners and corporate clients, and support profitable occupancy and revenue growth across their assigned properties.
Malaysia offers strong opportunities in hospitality, tourism, sales, marine activities, wellness and resort management, particularly in Penang, Langkawi, Sabah and the east coast. Local culture combines Malay, Chinese, Indian and Indigenous traditions, with respectful dress and etiquette appreciated outside resort areas. Island living is generally relaxed and outdoor-oriented, featuring beaches, diving, food markets and nature, although transport, healthcare and schooling can be more limited than in Kuala Lumpur. Langkawi, Penang and Sabah provide established expatriate communities, while costs vary considerably by island. Foreign professionals normally need an employer-sponsored Employment Pass, and the hiring company must meet Malaysian immigration requirements before work begins. Candidates should confirm the approved work location, accommodation, medical coverage, tax treatment and relocation assistance. Malaysia is warm and humid year-round, with monsoon conditions varying by coast, so travel and housing plans should account for seasonal weather.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...