The Assistant Outlet Manager supports the daily operation of a restaurant, bar, or other food and beverage outlet at Shangri-La. The role typically requires a hospitality or business qualification, previous experience in restaurant supervision, strong knowledge of service standards, and good spoken English. The successful candidate is expected to lead and coach team members, maintain excellent guest service, manage outlet opening and closing procedures, monitor sales and costs, handle guest concerns, and ensure compliance with hygiene and safety standards. Flexibility, professionalism, sound judgment, and willingness to work shifts, weekends, and holidays are essential.
Shangri-La is a leading luxury hospitality group founded in Asia and known for its hotels, resorts, and exceptional guest service. The company operates properties across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La hotels commonly offer accommodation, restaurants, bars, meeting facilities, spas, and leisure amenities, with each property reflecting its local destination while following the group’s high service standards. In the Philippines, Shangri-La has established resorts and city hotels serving business travelers, families, and international visitors. Employees are generally expected to demonstrate warmth, professionalism, teamwork, and attention to detail. The group also provides opportunities for training, career development, and internal mobility across its global network.
The Philippines is an archipelago of more than 7,000 islands, offering strong opportunities in hotels, resorts, restaurants, tourism, retail, business services, and offshore industries. Major employment centers include Metro Manila, Cebu, Boracay, Palawan, and Davao. Filipino culture is friendly, family-oriented, religious, and strongly influenced by Spanish, American, and Asian traditions. English is widely used, especially in hospitality and business. Lifestyle varies from busy urban living to relaxed beach communities; costs are generally moderate, although Manila and popular resort islands can be expensive. New overseas employees normally need an employer-sponsored work permit and appropriate visa, with requirements handled through Philippine authorities. Before relocating, confirm housing, transport, healthcare, taxes, contract terms, and weather conditions. The country has a tropical climate, with a dry season and a rainy or typhoon season that can affect travel.
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