The Assistant Director of Food & Beverage supports the Director in managing restaurants, bars, banquets, room service and related operations. Candidates should have substantial experience in hotel food and beverage management, strong knowledge of service standards, budgeting, cost control and team leadership, preferably within an international luxury hotel. Excellent communication, guest-service and problem-solving skills are expected, along with the ability to coach employees, maintain health and safety standards, improve revenue and ensure consistent quality. Flexibility, commercial awareness and a hands-on approach are important, including the willingness to work weekends, evenings and public holidays.
Shangri-La is a major luxury hospitality group founded in Hong Kong, operating hotels, resorts and other hospitality businesses across Asia, the Middle East, Europe, North America and Africa. Its properties are known for attentive service, comfortable surroundings and strong local character, with operations spanning accommodation, restaurants, wellness, events and leisure facilities. In Malaysia, Shangri-La has established hotels and resorts in destinations including Kuala Lumpur, Penang and Kota Kinabalu. The company places emphasis on guest satisfaction, colleague development, operational excellence and responsible hospitality. Working for Shangri-La generally offers exposure to international service standards, multicultural teams and structured hotel-management practices, although management roles can involve demanding schedules and high expectations during peak periods.
Malaysia offers opportunities in luxury hotels, resorts, restaurants, events and tourism, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other coastal destinations. Island life is generally relaxed, warm and community-oriented, with affordable local food, diverse cultural traditions and easy access to beaches, nature and water activities. English is widely used in hospitality, while Malay is the national language; Chinese and Indian cultural influences are also prominent. Overseas employees normally require an Employment Pass, which must be sponsored and arranged by the employer before working. Relocation packages vary and may include accommodation, transport, meals or medical benefits. Costs are higher in resort areas during tourist seasons, so candidates should confirm housing, contract terms, tax treatment and flights. Malaysia has a tropical climate, with humidity and monsoon conditions varying by region.
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