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Client Account Services - Senior Operations Manager - Vice President

Hong Kong JP Morgan Chase HKD 900,000–1,500,000 per year, plus potential discretionary bonus and benefits*
Job Description

This Vice President role manages Client Account Services operations in Hong Kong, supporting account opening, maintenance, documentation, controls, and service delivery for institutional or corporate clients. Requirements typically include significant banking operations experience, strong knowledge of client lifecycle processes, risk and regulatory controls, and experience leading teams or complex regional initiatives. Candidates should demonstrate sound judgment, attention to detail, process-improvement skills, and the ability to work effectively with front office, compliance, technology, and international stakeholders. Strong communication, leadership, problem-solving, and project-management abilities are expected, along with proficiency in English; Cantonese or Mandarin may be advantageous.

Company Info

JPMorgan Chase & Co. is a leading global financial services firm providing investment banking, commercial banking, asset management, consumer banking, and payments services. Headquartered in the United States, the company operates across major financial centers and serves corporations, governments, institutions, small businesses, and individual customers. Its Hong Kong business is an important regional hub supporting clients throughout Asia-Pacific, with activities spanning markets, securities services, private banking, commercial banking, technology, and operations. The firm is known for its extensive global network, investment in digital capabilities, and focus on risk management, regulatory standards, and client service. Employees typically work in highly collaborative, international teams and may have opportunities to support regional projects and develop careers across different business lines.

Destination Guide

Hong Kong offers strong opportunities in banking, asset management, fintech, accounting, technology, logistics, and professional services, particularly for candidates with regional experience. The culture is fast-paced, international, and relationship-oriented, combining Cantonese traditions with a global business environment. Living is convenient, with excellent public transport, dense urban neighborhoods, abundant dining, shopping, hiking, and nearby beaches, although housing can be expensive. Most overseas professionals need an employment visa sponsored by a Hong Kong company; applicants generally must show relevant qualifications or experience and a confirmed job offer. Employers commonly assist with visa applications and relocation. Salaries in finance can be competitive, but candidates should budget carefully for rent, healthcare, schooling, and moving costs. Learning basic Cantonese is helpful socially, while English is widely used in professional settings.

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