Client Account Services - Senior Operations Manager - Vice President

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This Vice President role manages Client Account Services operations in Hong Kong, supporting account opening, maintenance, documentation, controls, and service delivery for institutional or corporate clients. Requirements typically include significant banking operations experience, strong knowledge of client lifecycle processes, risk and regulatory controls, and experience leading teams or complex regional initiatives. Candidates should demonstrate sound judgment, attention to detail, process-improvement skills, and the ability to work effectively with front office, compliance, technology, and international stakeholders. Strong communication, leadership, problem-solving, and project-management abilities are expected, along with proficiency in English; Cantonese or Mandarin may be advantageous.

About the employer

JPMorgan Chase & Co. is a leading global financial services firm providing investment banking, commercial banking, asset management, consumer banking, and payments services. Headquartered in the United States, the company operates across major financial centers and serves corporations, governments, institutions, small businesses, and individual customers. Its Hong Kong business is an important regional hub supporting clients throughout Asia-Pacific, with activities spanning markets, securities services, private banking, commercial banking, technology, and operations. The firm is known for its extensive global network, investment in digital capabilities, and focus on risk management, regulatory standards, and client service. Employees typically work in highly collaborative, international teams and may have opportunities to support regional projects and develop careers across different business lines.