The F&B Services Secretary provides administrative and clerical support to the Food and Beverage department. Typical requirements include previous secretarial or hotel administration experience, strong English and Chinese communication skills, good computer knowledge, and proficiency with Microsoft Office. The successful candidate should be organized, dependable, detail-oriented, and able to manage correspondence, reports, schedules, filing, meeting arrangements, and confidential information. Experience in a luxury hotel or food and beverage environment is advantageous. The role also requires effective coordination with restaurants, banquets, kitchens, suppliers, and other departments, along with a professional attitude and the ability to work under pressure in a fast-paced operation.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong and recognized internationally for its hotels, resorts, residences, and related businesses. Its properties operate across Asia, the Middle East, Europe, North America, and other major destinations. Shangri-La is known for personalized service, high hospitality standards, and its distinctive Asian-inspired approach to guest care. The group operates several respected brands, including Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders. In Hong Kong, Shangri-La properties serve business and leisure travelers, offering accommodation, restaurants, banquet facilities, wellness services, and event spaces. Employees generally work in a multicultural environment where service excellence, teamwork, professionalism, discretion, and attention to detail are highly valued.
Hong Kong offers strong opportunities in hospitality, finance, retail, technology, logistics, education, and professional services. Hotel roles are concentrated around Hong Kong Island, Kowloon, and major resort areas, with Cantonese, English, and Mandarin widely used. The culture combines Chinese traditions with international influences, and residents enjoy excellent restaurants, festivals, shopping, hiking, beaches, and efficient public transport. Living costs, especially rent, are high, although salaries and employer benefits can help offset expenses. Foreign professionals generally need an employment visa sponsored by a local company, usually through the General Employment Policy, while eligible Mainland Chinese workers follow separate arrangements. Employers may assist with visa applications, accommodation, medical insurance, and relocation. New arrivals should prepare qualifications, references, identification documents, and proof of employment, and research neighborhoods, commuting times, taxation, and rental deposits before moving.
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