Security Supervisor

Job Description

The Security Supervisor is expected to protect guests, colleagues, visitors and hotel property while supporting a safe, welcoming environment. Requirements typically include relevant hotel or security experience, supervisory capability, good communication skills and knowledge of emergency procedures, access control, incident reporting and local safety regulations. A valid security personnel permit or equivalent Hong Kong qualification may be required. The successful candidate should be alert, physically fit, professional, service-minded and able to remain calm during emergencies. The role usually involves shift work, including overnight, weekend and public-holiday duties, supervising security officers, monitoring CCTV, conducting patrols, responding to incidents and coordinating with police, emergency services and hotel departments.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognized for Asian-inspired service, warm guest care and high-quality hotels and resorts. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. In Hong Kong, Shangri-La properties serve business and leisure travelers with accommodation, restaurants, conference facilities, wellness services and event spaces. The company places strong emphasis on hospitality standards, colleague development, safety, cultural awareness and personalized service. Working for Shangri-La can provide experience in an internationally recognized hotel environment, with opportunities to cooperate across departments and progress within the wider hospitality group.

Destination Guide

Hong Kong is a compact, energetic city with strong opportunities in hotels, tourism, restaurants, finance, retail, aviation, technology and international business. Its culture blends Chinese traditions with global influences; Cantonese is widely spoken, while English is common in professional and hospitality settings. Hong Kong Island, Kowloon and the New Territories offer convenient public transport, extensive dining, shopping, hiking and waterfront activities. Housing can be expensive, so employees often compare accommodation in areas such as North Point, Quarry Bay, Kowloon or the New Territories. Foreign nationals generally need an employment visa arranged through an approved job offer and employer sponsorship before working. Applicants should check current Immigration Department requirements, medical or documentation rules and dependent arrangements. Relocation planning should include rent, deposits, transport, healthcare, insurance and local banking. The city is fast-paced but efficient, with excellent rail connections and easy access to beaches and country parks.