The Sales Coordinator supports the hotel’s sales team with administrative and operational coordination. Typical requirements include a diploma or degree in business, hospitality, marketing, or a related field; strong communication and organisational skills; proficiency in Microsoft Office and hotel or CRM systems; and good spoken and written English. Previous experience in hotel sales, reservations, or a customer-facing administrative role is helpful. As an Emirati National, the successful candidate is expected to demonstrate professionalism, attention to detail, teamwork, confidentiality, and a strong interest in developing a career in hospitality sales. Responsibilities may include preparing reports and proposals, coordinating client communication, maintaining databases, arranging appointments, supporting sales visits and events, and ensuring timely follow-up with customers and internal departments.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The company is known for personalised service, refined accommodation, premium dining, and a strong emphasis on guest satisfaction. Shangri-La properties in the United Arab Emirates serve business travellers, leisure guests, conferences, weddings, and luxury tourism markets. Employees typically work in a multicultural environment with structured hotel operations, training opportunities, and career mobility across departments and locations. The group places importance on warmth, care, professionalism, and creating memorable guest experiences. A Sales Coordinator role offers exposure to corporate sales, leisure accounts, events, reservations, hotel revenue generation, and client relationship management while supporting the wider commercial team.
The United Arab Emirates is a federation of seven emirates, combining modern cities, desert landscapes, beaches, and offshore islands rather than being a single island destination. Job opportunities are strong in hospitality, tourism, aviation, retail, finance, technology, construction, healthcare, and education, particularly in Dubai and Abu Dhabi. The culture is multicultural but rooted in Islamic traditions, so respectful dress, punctuality, and sensitivity during Ramadan are important. Lifestyle ranges from luxury shopping and dining to outdoor activities, cultural attractions, and desert excursions. Employees normally need an employer-sponsored residence visa, work permit, medical examination, and Emirates ID; Emirati nationals follow different employment arrangements and nationalisation programmes. Companies may provide accommodation, transport, insurance, flights, or relocation assistance, but these benefits should be confirmed in the offer. Living costs, especially rent, can be high in major cities.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...