Human Resources Executive

Job Description

The Human Resources Executive supports recruitment, onboarding, employee records, payroll coordination, benefits administration, training, performance management and employee relations. Candidates are generally expected to hold a diploma or degree in Human Resources, Business Administration or a related field, with relevant hotel or hospitality experience preferred. Strong knowledge of Malaysian employment practices, good communication skills, confidentiality, organisation and proficiency in HR systems and Microsoft Office are important. The successful candidate should be service-minded, approachable, detail-oriented and able to work effectively with employees and managers across a multicultural hotel environment.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired service, elegant hotels and resorts, and strong emphasis on guest care. The group operates properties across Asia, the Middle East, Europe, North America and other international markets, including hotels in Malaysia. Shangri-La provides accommodation, dining, events, wellness and resort experiences, supported by professional teams in operations, administration and guest services. The company promotes warm hospitality, service excellence, teamwork and employee development. Depending on the property, employees may work in a fast-paced urban hotel, a resort environment or a large integrated hospitality operation. A Human Resources Executive would typically support the hotel’s workforce while helping maintain company standards, employee engagement and compliance with local employment requirements.

Destination Guide

Malaysia offers hospitality, tourism, retail, food and beverage, technology and business opportunities, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor. Although Malaysia is not one island, it includes Peninsular Malaysia, Malaysian Borneo and many attractive islands. The culture is multicultural, with Malay, Chinese, Indian and Indigenous influences, and English is widely used in hotels and business settings. Lifestyle ranges from busy city living to relaxed beach or resort communities, with generally affordable food and transport compared with many international destinations. Foreign nationals normally need an employment pass or appropriate work permit, arranged and sponsored by the employer before starting work. Candidates should confirm salary, accommodation, insurance, tax, relocation assistance and pass conditions directly with Shangri-La. Major cities have international schools, healthcare and convenient air connections.