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Service Associate- Finance Risk Control

Malaysia Shangri-La RM2,500–RM4,500 per month*
Job Description

The Service Associate – Finance Risk Control supports financial controls, audit readiness, cash-handling procedures, reconciliations, documentation, and compliance monitoring within the hotel. Candidates should ideally have a diploma or degree in finance, accounting, business, or a related field, along with basic knowledge of accounting principles and internal controls. Hospitality or hotel finance experience is advantageous. The role requires accuracy, integrity, confidentiality, strong organisation, and good communication skills. Candidates are expected to follow company policies, identify irregularities, meet reporting deadlines, work cooperatively with operational departments, and demonstrate a careful, service-oriented approach in a fast-paced environment.

Company Info

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes Shangri-La Hotels, Traders Hotels, Kerry Hotels, and JEN properties. The company is known for warm Asian hospitality, high service standards, and guest-focused experiences. In Malaysia, Shangri-La operates established city hotels and resort properties, employing teams across guest services, food and beverage, finance, engineering, wellness, and administration. Employees typically work in a structured international environment with opportunities for training, professional development, and internal mobility. The Finance Risk Control position supports the organisation’s commitment to sound financial governance, operational accuracy, fraud prevention, and compliance with hotel procedures.

Destination Guide

Malaysia offers opportunities in hospitality, finance, tourism, retail, technology, healthcare, and education, especially in Kuala Lumpur, Penang, Johor, Langkawi, and Kota Kinabalu. Its islands, including Langkawi, Penang, Tioman, Perhentian, and Redang, provide a relaxed lifestyle with beaches, diving, nature, and welcoming local communities. Malaysian culture is multicultural, with Malay, Chinese, Indian, and Indigenous influences; English is widely used in business and hotels. Living costs vary, with Kuala Lumpur and popular resort islands generally more expensive than smaller towns. Foreign employees normally need an employment pass sponsored by their employer, and approval must be obtained before starting work. Relocating staff should arrange accommodation, transport, medical coverage, banking, and tax registration. Island jobs can be seasonal and may involve staff housing, while city roles usually offer broader career progression and services.

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