The Business Development Manager is expected to identify new commercial opportunities, build relationships with corporate and leisure clients, increase hotel revenue, and support the development of sales strategies. Typical requirements include several years of hotel sales, business development, or account management experience; strong knowledge of the Australian hospitality market; excellent communication, negotiation, and presentation skills; and the ability to meet targets independently. The successful candidate should be commercially minded, well organised, confident in networking, and comfortable working with revenue, marketing, events, and operational teams. Knowledge of Shangri-La’s brand standards and experience with luxury hospitality, travel trade, or corporate accounts would be advantageous.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and Australia. The company is recognised for personalised service, elegant accommodation, strong food and beverage operations, and its Asian-inspired spirit of hospitality. Shangri-La properties serve business travellers, leisure guests, groups, and luxury holidaymakers, with teams working across hotel operations, sales, events, wellness, and guest services. The group places emphasis on genuine care, professionalism, cultural awareness, and memorable guest experiences. In Australia, Shangri-La’s presence is particularly associated with premium city hospitality and international visitors. A Business Development Manager would generally contribute to revenue growth by developing client partnerships, strengthening market visibility, and promoting the hotel’s accommodation, meetings, events, dining, and other commercial offerings.
Australia is a large island country with strong opportunities in hospitality, tourism, events, sales, and hotel management, particularly in Sydney, Melbourne, Brisbane, Perth, and coastal destinations. The culture is generally informal, multicultural, and focused on work-life balance, while professional workplaces still expect punctuality, initiative, and clear communication. Lifestyle options range from lively cities and beaches to outdoor activities, national parks, and regional communities. Living costs can be high, especially rent in major cities, so budgeting is important. Visa options depend on nationality and circumstances and may include employer-sponsored skilled visas, the Temporary Skill Shortage pathway, Working Holiday visas, or other skilled migration programs. Candidates should confirm eligibility, occupation lists, sponsorship availability, health and character requirements, and work rights through the Australian Department of Home Affairs. Relocating usually requires arranging accommodation, tax and banking details, health cover, and an Australian tax file number.
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