The Food & Beverage Supervisor oversees daily operations across assigned outlets, ensuring smooth service, high guest satisfaction and compliance with Shangri-La standards. Responsibilities typically include supervising service staff, coordinating shifts, handling guest requests and complaints, maintaining outlet presentation, monitoring stock and equipment, and supporting sales and cost-control targets. Candidates should have a diploma or relevant hospitality qualification and experience in restaurant or hotel food and beverage operations, preferably in a supervisory capacity. Strong communication, leadership and problem-solving skills are essential, along with a service-focused attitude, professional appearance and the ability to work shifts, weekends and public holidays. Knowledge of food safety, POS systems and spoken English is expected; additional languages are advantageous.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is recognised for warm Asian hospitality, personalised guest service and high standards in accommodation, dining, wellness and events. Shangri-La Singapore is an established luxury hotel set in extensive landscaped grounds near Orchard Road. It offers guestrooms, suites, restaurants, bars, meeting facilities, recreational amenities and family-focused services. Employees typically work in a multicultural environment with structured operating standards, training opportunities and opportunities to develop within the wider hotel group. The company places strong emphasis on guest experience, teamwork, professionalism and consistent service delivery.
Singapore is a compact island city-state and a major hub for hospitality, tourism, aviation, finance and international business. Job opportunities are common in hotels, restaurants, resorts, events, retail and travel services, although competition is strong and employers generally prioritise candidates with relevant qualifications and experience. The culture is multicultural, orderly and fast-paced, with English widely used at work alongside Mandarin, Malay and Tamil. Public transport is excellent, and daily life is convenient, safe and highly urbanised, though accommodation and dining can be expensive. Foreign employees normally need an employer-sponsored work pass, such as an S Pass or Employment Pass; eligibility depends on salary, qualifications and Ministry of Manpower criteria. Secure the job offer before relocating, arrange approved accommodation and budget for rent, transport, healthcare and a refundable rental deposit.
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