The Food & Beverage Hostess welcomes guests, manages restaurant seating, handles reservations, escorts customers to tables and supports smooth dining-room operations. Candidates should have hospitality or customer-service experience, a pleasant and professional manner, good communication skills and confidence working in a multicultural environment. Knowledge of restaurant procedures, basic computer skills and the ability to remain calm during busy periods are valuable. Fluency in English is generally expected, while additional languages are an advantage. The role requires excellent grooming, teamwork, flexibility for shifts, weekends and public holidays, and a strong commitment to Shangri-La’s service standards.
Shangri-La Group is a global luxury hospitality company founded in Hong Kong and recognised for its hotels, resorts and distinctive Asian-inspired service. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN and Traders. Shangri-La Singapore is a landmark luxury hotel set among extensive gardens near Orchard Road. It offers accommodation, restaurants and bars, meeting facilities, wellness services and family-focused experiences. Employees are expected to provide warm, attentive and personalised service while maintaining high standards of professionalism, presentation and guest care. The company also places emphasis on teamwork, cultural diversity, learning and career development. A Food & Beverage Hostess would typically work closely with restaurant colleagues, culinary teams, reservations and guest-relations staff.
Singapore is a modern city-state with strong opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare and logistics. Its multicultural society blends Chinese, Malay, Indian and international influences, with English widely used in business and daily life. The lifestyle is safe, efficient and urban, offering excellent public transport, diverse food, shopping, parks and easy access to nearby Southeast Asian destinations. Accommodation and daily expenses can be high, especially in central areas, so budgeting is important. Foreign employees generally need an employer-sponsored work pass, such as an S Pass or Employment Pass, subject to government eligibility rules, salary thresholds and quota requirements. Employers normally assist with the application, but approval is not guaranteed. Candidates should secure a written offer before relocating, check housing and medical coverage, and bring certified qualifications and employment documents. Singapore’s tropical climate is hot and humid year-round, with frequent rain.
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