The Assistant Executive Housekeeper supports the Executive Housekeeper in managing daily housekeeping operations, including guest rooms, public areas, linen, laundry, supplies and team scheduling. Candidates are generally expected to have a diploma or relevant qualification in hospitality, several years of housekeeping experience, and previous supervisory experience in a luxury hotel or resort. Strong knowledge of cleaning standards, hygiene, health and safety, inventory control and hotel operating procedures is important. The role requires good English communication, leadership, organisation, attention to detail and the ability to remain calm during busy periods. The successful candidate should be guest-focused, hands-on, professional and willing to work shifts, weekends and public holidays.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for personalised Asian hospitality, high service standards and a strong focus on guest comfort. Shangri-La properties commonly offer accommodation, dining, wellness, meetings and leisure facilities, with each hotel reflecting its local destination. In Malaysia, the company operates prominent city and resort properties and employs colleagues across hotel operations, culinary services, guest relations, engineering, finance and leadership. Working for Shangri-La can provide exposure to international service standards, structured training, internal mobility and a multicultural hospitality environment. Benefits vary by property and may include meals, uniforms, medical coverage, staff rates and other hotel-specific allowances.
Malaysia offers varied hospitality opportunities across Langkawi, Penang, Sabah, Sarawak, and coastal resort areas, as well as Kuala Lumpur and major cities. Jobs are available in housekeeping, food and beverage, front office, culinary operations, spa services, engineering and hotel management. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in hotels. Lifestyle costs are generally moderate, although island resorts may have fewer urban amenities and higher prices for imported goods. Foreign employees normally need an employer-sponsored Employment Pass, with the company handling approval and immigration procedures; working before approval is not permitted. Relocation may involve medical checks, document verification, housing arrangements and travel insurance. Malaysia’s tropical climate is warm and humid year-round, with monsoon conditions varying by coast. Langkawi and Penang offer beaches, nature, food and a relaxed island lifestyle.
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