The Service Leader – Finance Shared Services is expected to supervise finance support operations, ensure accurate and timely transaction processing, and maintain strong service standards for hotels or business units. Responsibilities may include overseeing accounts payable, accounts receivable, general ledger, reconciliations, reporting, internal controls, process improvements, and team performance. Candidates should have a degree or professional qualification in accounting, finance, or a related field, together with relevant shared-services or hospitality finance experience. Strong knowledge of accounting principles, Excel, financial systems, communication, problem-solving, and people leadership is expected. The successful candidate should be organised, ethical, commercially aware, and comfortable working with regional stakeholders and deadlines.
Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders brands. The group is known for personalised service, distinctive locations, and a strong focus on guest experience. In Malaysia, Shangri-La operates established properties and employs professionals across hotel operations, finance, sales, engineering, food and beverage, and corporate support functions. A finance shared-services role typically supports consistent processes, financial controls, reporting quality, and operational efficiency across several properties or business units. Employees may work in a multicultural environment with opportunities to develop regional hospitality and shared-services expertise.
Malaysia offers opportunities in hospitality, finance shared services, technology, manufacturing, tourism, healthcare, and education. Popular island destinations include Langkawi, Penang, Tioman, and parts of Sabah and Sarawak, while major corporate roles are concentrated in Kuala Lumpur, Selangor, Penang, and Johor. Malaysian culture is multicultural, with Malay, Chinese, Indian, Indigenous, and international influences; English is widely used in business, alongside Malay and other languages. Lifestyle costs vary considerably: Kuala Lumpur is convenient and urban, while island living is slower but may offer fewer professional services. Foreign employees normally require an employer-sponsored Employment Pass, with approval and eligibility depending on salary, qualifications, and role. Relocation usually involves arranging accommodation, medical cover, banking, transport, and document authentication. Research local regulations and confirm visa support directly with the employer before accepting an offer.
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