The Assistant Director of Sales will support commercial strategy and revenue growth for Shangri-La Rasa Sayang Resort and Golden Sands Resort, managing key accounts, corporate and leisure business, group sales, partnerships, and market development. Candidates should have several years of hotel sales experience, preferably in an upscale or luxury resort, with strong knowledge of Malaysian and international markets. Excellent communication, negotiation, presentation, networking, and leadership skills are expected. The role requires commercial awareness, the ability to analyse market trends and sales performance, and confidence working with travel agents, tour operators, corporate clients, and event organisers. A degree or diploma in hospitality, tourism, business, or a related discipline is normally preferred.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America, and other international markets. The group is recognised for personalised Asian hospitality, premium accommodation, restaurants, wellness facilities, and resort experiences. In Penang, Shangri-La operates Rasa Sayang Resort & Spa and Golden Sands Resort, both located in Batu Ferringhi and serving leisure, corporate, wedding, and group travellers. The company places strong emphasis on service excellence, colleague development, guest satisfaction, sustainability, and long-term relationships with customers and business partners. Employees typically work in a multicultural environment with opportunities to build careers across hotel operations, sales, food and beverage, events, and corporate functions.
Penang Island is a popular Malaysian destination combining beaches, heritage, food, and an active expatriate community. Job opportunities are strongest in hotels, tourism, restaurants, events, healthcare, education, technology, and shared services, with Kuala Lumpur offering the broadest corporate market. Penang’s culture blends Malay, Chinese, Indian, and international influences, visible in festivals, temples, historic George Town, and its celebrated street food. Lifestyle is generally relaxed and affordable compared with Singapore, although rents near Batu Ferringhi and George Town can be higher. Malaysia has warm, humid weather year-round, with monsoon periods varying by coast. Foreign professionals normally need an Employment Pass sponsored and submitted by their employer before starting work; dependants may qualify for related passes. Applicants should confirm current immigration rules, document requirements, medical checks, taxation, housing, schooling, and health insurance with the employer before relocating.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...