Service Associate - Finance Risk Control

Job Description

The Service Associate – Finance Risk Control supports hotel finance operations by reviewing transactions, maintaining accurate records, monitoring internal controls, and assisting with audits, reconciliations, and compliance reporting. Candidates typically need a diploma or degree in accounting, finance, business, or a related discipline, along with good numerical, analytical, and organizational skills. Experience in hotel finance, internal audit, or risk control is advantageous. The successful candidate should be trustworthy, detail-oriented, discreet with confidential information, comfortable using Microsoft Office and accounting systems, and able to communicate effectively with colleagues across departments. The role also requires consistency, sound judgment, and the ability to meet deadlines in a busy hospitality environment.

Company Info

Shangri-La is an international luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other regions. The group is recognized for its high service standards, welcoming Asian hospitality, and extensive portfolio of city hotels and resort properties. Shangri-La hotels commonly provide accommodation, dining, wellness, meetings, and leisure facilities, serving both business and holiday guests. In Malaysia, the company operates established properties in destinations such as Kuala Lumpur, Penang, and Kota Kinabalu. Employees generally work in a structured, guest-focused environment with opportunities for training, professional development, and internal mobility. Finance risk-control positions help protect the accuracy, integrity, and compliance of hotel financial operations.

Destination Guide

Malaysia offers varied hospitality, finance, and service opportunities in Kuala Lumpur, Penang, Langkawi, Sabah, and resort islands such as Tioman and Perhentian. The culture is multicultural, shaped by Malay, Chinese, Indian, and Indigenous traditions, with English widely used in business and tourism. Lifestyle costs are moderate, though central Kuala Lumpur and popular resort areas are more expensive. Malaysia provides beaches, rainforests, excellent food, and a relaxed social atmosphere, while island living may involve fewer amenities and seasonal employment patterns. Foreign applicants generally need an employment offer before applying for an Employment Pass, which must be sponsored and processed by the employer; approval depends on qualifications, salary, and immigration rules. Candidates should confirm accommodation, transport, medical coverage, tax obligations, and relocation support before accepting a position. Local applicants usually require valid identification and the right to work in Malaysia.