The Secretary – F&B Services provides administrative and clerical support to the Food and Beverage department. Typical requirements include a diploma or relevant experience in hotel administration, food and beverage operations, or secretarial work; strong written and spoken English; good computer skills, especially Microsoft Office; excellent organization; and attention to detail. Cantonese and Mandarin are advantageous in Hong Kong. The successful candidate is expected to manage correspondence, schedules, reports, records, meeting arrangements, and departmental coordination while handling confidential information professionally. Hospitality experience, a positive service attitude, flexibility, and the ability to work under pressure in a multicultural environment are highly valued.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognized for Asian-inspired service, elegant accommodations, and high standards of guest care. The group operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La properties typically offer rooms and suites, restaurants, meeting facilities, wellness services, and event venues. The company emphasizes genuine hospitality, cultural understanding, teamwork, professional development, and personalized guest experiences. In Hong Kong, Shangri-La operates prominent luxury hotels and provides career opportunities across food and beverage, rooms, culinary, events, finance, engineering, and corporate support functions. Benefits and employment conditions vary by property and position, but hotel employees may receive staff meals, uniform support, training, medical coverage, and preferential rates at participating properties.
Hong Kong is a compact, highly connected destination made up of Hong Kong Island, Kowloon, the New Territories, and outlying islands. It offers strong employment opportunities in hospitality, finance, retail, aviation, technology, professional services, and education. The culture blends Cantonese traditions with international influences, and English is widely used in business and hotels. Life is fast-paced, urban, and convenient, with excellent public transport, varied dining, shopping, hiking, beaches, and lively arts and nightlife. Rent can be high, especially near Central and popular districts, so many workers share apartments or live farther from the city center. Overseas employees generally need an employer-sponsored employment visa, usually requiring a confirmed job, relevant qualifications or experience, and proof that the role cannot readily be filled locally. Employers commonly assist with visa paperwork. New arrivals should arrange accommodation, health insurance, banking, and an Octopus transport card.
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