The Security Officer is responsible for protecting guests, colleagues, hotel property and visitors while maintaining Shangri-La’s service standards. Duties typically include monitoring entrances and surveillance systems, conducting patrols, responding to incidents, managing access control, preparing reports and supporting emergency procedures. Candidates should have relevant hotel, security or customer-service experience, good communication skills and a professional, calm manner. Cantonese and English are generally useful in Hong Kong, while Mandarin may be an advantage. The role requires physical fitness, attention to detail, integrity, discretion and flexibility to work rotating shifts, weekends and public holidays. A valid Hong Kong security personnel permit or relevant licence may be required.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. The group is known for refined Asian-inspired hospitality, attentive personal service and strong guest-relations standards. In Hong Kong, Shangri-La properties serve international travellers, business guests, local residents and corporate clients, offering accommodation, restaurants, meeting facilities, wellness services and events. Employees work in a multicultural environment where professionalism, discretion, teamwork and genuine care for guests are highly valued. Security teams are important to maintaining a safe, welcoming and smoothly operated hotel environment.
Hong Kong is a highly connected international city made up of Hong Kong Island, Kowloon and the New Territories, with excellent public transport, diverse dining and a fast-paced professional culture. Hospitality, tourism, retail, finance, aviation and security offer regular employment opportunities, particularly in luxury hotels and commercial properties. The lifestyle combines dense urban neighbourhoods, beaches, hiking trails and vibrant arts and nightlife. Cantonese is the main local language, while English is widely used in business and hotels. Overseas applicants normally need an employer-sponsored employment visa and must meet immigration requirements; the employer usually supports the application. Arrange accommodation, health insurance, banking and transport before arrival. Rental costs can be high, so many newcomers share housing or live farther from the city centre. Hong Kong’s subtropical climate is warm and humid, with typhoons during summer.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...