The Sales Coordinator supports Shangri-La’s sales team by preparing proposals, maintaining customer records, coordinating meetings and appointments, assisting with sales reports, and communicating with corporate clients, travel partners and internal hotel departments. The role typically requires strong administrative and organisational skills, professional communication, attention to detail and good knowledge of Microsoft Office. Previous experience in hotel sales, hospitality administration or a related commercial role is advantageous. As an Emirati National position, candidates must meet UAE national employment requirements and demonstrate a professional, service-focused attitude. The successful candidate is expected to manage multiple deadlines, handle confidential information, support revenue-generating activities and represent the hotel courteously with clients and colleagues.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognised internationally for its distinctive Asian hospitality. The group operates luxury hotels, resorts and residences across Asia, the Middle East, Europe, North America and other global destinations. Shangri-La properties are known for personalised service, comfortable accommodation, restaurants, wellness facilities and meeting and event services. In the United Arab Emirates, the brand serves leisure travellers, business guests, local residents and international organisations. Employees generally work in a multicultural environment with opportunities to develop careers in hotel operations, sales, food and beverage, rooms, finance and leadership. The company places strong emphasis on guest satisfaction, professional standards, teamwork and creating memorable experiences. Specific benefits, development programmes and working conditions vary by property, department and employment contract.
The United Arab Emirates is not an island, but it is a federation of seven emirates, including Dubai, Abu Dhabi, Sharjah and Ras Al Khaimah. It offers strong opportunities in hospitality, tourism, aviation, retail, finance, technology and events, with regular demand for sales and hotel professionals. The culture combines Emirati traditions, Islamic values and a highly international population; respectful dress and behaviour are expected. Lifestyle options range from beaches, shopping and dining to desert activities and cultural attractions. Summers are extremely hot, while winters are pleasant. Most expatriates require employer-sponsored residence and work visas, whereas Emirati Nationals follow national employment procedures. Relocating employees should confirm accommodation, health insurance, transport, air tickets and family sponsorship with the employer. Costs vary considerably, with Dubai and Abu Dhabi generally more expensive than other emirates.
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