The Food & Beverage Associate supports daily restaurant, bar, banquet, or room-service operations by welcoming guests, taking orders, serving food and beverages, clearing tables, processing payments, and maintaining service standards. Candidates should typically have hospitality or customer-service experience, good grooming, basic food and beverage knowledge, and reasonable spoken English. The role requires a friendly, attentive, and professional manner, teamwork, reliability, and flexibility to work shifts, weekends, and public holidays. Candidates are expected to follow hygiene and safety procedures, respond promptly to guest requests, and help create the high-quality service experience associated with Shangri-La.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for warm Asian hospitality, comfortable accommodation, extensive dining options, wellness facilities, and attentive guest service. In Malaysia, Shangri-La operates several well-known city and resort properties, including hotels in Kuala Lumpur, Penang, Sabah, and other destinations. The company offers career opportunities across food and beverage, rooms, culinary, engineering, finance, and guest services. Employees generally work in a multicultural environment with structured operating standards and opportunities for training and career progression. Benefits vary by property but may include service charge, staff meals, uniform, medical coverage, accommodation, transport, and preferential hotel rates.
Malaysia offers opportunities in hotels, resorts, restaurants, tourism, retail, aviation, and marine activities, particularly in Kuala Lumpur, Penang, Langkawi, Sabah, and Sarawak. Island destinations such as Langkawi, Penang, Perhentian, Redang, and Tioman combine beaches, diving, rainforest, and a relaxed outdoor lifestyle. Malaysian culture is multicultural, with Malay, Chinese, Indian, Indigenous, and international influences reflected in food, festivals, language, and daily life. Living costs are generally moderate, although island accommodation can be seasonal and more expensive. Foreign employees normally need an employer-sponsored Employment Pass or appropriate work permit arranged before starting work; requirements depend on nationality, role, and salary. Check current rules with the employer and Malaysian immigration authorities. Relocation is easier when accommodation, transport, meals, and visa support are confirmed in the offer.
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