Food & Beverage Supervisor (Outlets)

Job Description

The Food & Beverage Supervisor (Outlets) is expected to oversee daily restaurant or bar operations, maintain high service standards, supervise and coach team members, manage guest requests, monitor outlet presentation, and support sales and cost-control targets. Candidates typically need hospitality experience, preferably in a hotel or quality restaurant environment, along with good knowledge of food and beverage service. Strong communication, leadership, problem-solving and guest-relations skills are important. The role usually requires flexibility to work shifts, weekends and public holidays, a professional appearance, attention to detail, and the ability to remain calm and organised during busy service periods.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for personalised Asian-inspired hospitality, high service standards and a broad portfolio of luxury properties. Shangri-La Hotel Singapore is a landmark urban resort set amid extensive landscaped gardens near Orchard Road. It offers accommodation, restaurants and bars, meeting facilities, wellness services and leisure amenities. Employees generally work in a multicultural environment with opportunities to develop careers across hotel departments and the wider Shangri-La network. The company places strong emphasis on guest satisfaction, teamwork, professional training and creating memorable experiences for visitors.

Destination Guide

Singapore is a compact, highly developed island city-state and a major hub for hospitality, tourism, aviation, finance and international business. Hotel workers can find opportunities in restaurants, luxury resorts, events, housekeeping, front office and culinary operations, with career progression often supported through structured training. The culture is multicultural, orderly and generally fast-paced, with English widely used at work. Lifestyle options include excellent public transport, diverse food, shopping, parks and easy access to Southeast Asia, although accommodation and daily expenses can be high. Foreign employees normally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and occupation. Employers typically guide successful candidates through the application process. Before relocating, applicants should confirm eligibility, accommodation costs, medical requirements, contract terms and whether meals, transport or other benefits are included.