The Co-ordinator, Operation Services (Attractions) supports the daily operation of guest attractions and recreational facilities, ensuring activities are safe, well organised and delivered to a high service standard. Typical requirements include hospitality, leisure or attractions experience; strong customer-service and communication skills; good organisation and attention to detail; basic computer proficiency; and the ability to work shifts, weekends and public holidays. The successful candidate is expected to coordinate schedules, assist guests, maintain operational records, liaise with relevant departments, follow safety procedures and respond calmly to operational issues. A friendly, energetic and service-oriented approach is important, together with the ability to work independently and as part of a multicultural team.
Shangri-La Hotels and Resorts is an international luxury hospitality group founded in Asia and recognised for warm Asian hospitality, personalised service and high-quality accommodation. The group operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international destinations. Its Singapore operations include Shangri-La Singapore, a luxury city hotel known for landscaped grounds, extensive dining facilities, guest amenities and family-oriented services. Shangri-La places strong emphasis on guest satisfaction, employee development, teamwork and responsible business practices. Depending on the property and position, employees may work with guests from around the world and collaborate across rooms, food and beverage, recreation, events and support departments.
Singapore is a compact, highly developed island city with strong opportunities in hospitality, tourism, attractions, food and beverage, retail, technology and finance. Its culture is multicultural, combining Chinese, Malay, Indian and international influences, with English widely used at work. The lifestyle is safe, efficient and convenient, supported by excellent public transport, healthcare and extensive dining options. Housing can be expensive, especially near central districts, so many employees share accommodation or live near MRT lines. Foreign professionals generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit; eligibility depends on salary, qualifications, experience and current government rules. Candidates should confirm pass requirements with the employer before relocating. Singapore’s tropical climate is hot and humid year-round, with frequent rain, so light clothing and practical footwear are useful.
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