Assistant Executive Housekeeper

Job Description

The Assistant Executive Housekeeper supports the Executive Housekeeper in managing daily housekeeping operations, guest-room standards, public-area cleanliness, linen and laundry coordination, inventory control, staff scheduling, training, and quality inspections. Candidates are generally expected to have hospitality housekeeping experience, preferably in a luxury hotel or international resort, together with strong organisational, leadership, communication, and problem-solving skills. Knowledge of hotel operating procedures, health and safety standards, budgeting, and relevant housekeeping systems is advantageous. The role requires a hands-on, service-focused professional who can motivate colleagues, respond promptly to guest needs, maintain Shangri-La standards, and work flexible shifts, weekends, and public holidays.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for warm Asian hospitality, high service standards, extensive facilities, and personalised guest experiences. In Malaysia, Shangri-La has operated well-known city hotels and resort properties, employing teams across rooms, food and beverage, wellness, events, finance, engineering, and guest services. The company places strong emphasis on service culture, employee development, operational excellence, and responsible business practices. An Assistant Executive Housekeeper would typically work in a collaborative resort or hotel environment, helping maintain accommodation and public-area standards while supporting colleagues and delivering a consistent luxury guest experience.

Destination Guide

Malaysia offers hotel and resort opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Malacca, and coastal destinations on the east coast and Borneo. Langkawi, Penang, Sabah, and Sarawak provide island or resort lifestyles, with warm weather, beaches, rainforests, and diverse food cultures. Malaysian society blends Malay, Chinese, Indian, Indigenous, and international influences, while English is widely used in hospitality. Living costs vary, with resort islands often having higher prices for housing and imported goods. Foreign employees usually need an employer-sponsored Employment Pass, and the hiring company normally handles the application and work authorisation. Candidates should confirm salary, accommodation, transport, medical cover, contract terms, and relocation support before accepting an offer. Malaysia is generally welcoming, though workers should prepare for monsoon seasons and differences between urban and island infrastructure.