The Service Leader – Finance Shared Services is expected to lead day-to-day finance support activities, maintain accurate and timely financial processing, and ensure compliance with company policies and reporting standards. Typical responsibilities include supervising a shared-services team, improving workflows, monitoring service levels, resolving escalated issues, and working with hotels and corporate stakeholders across the Shangri-La group. Candidates should have a degree or professional qualification in accounting, finance, or a related field, together with relevant experience in shared services, hotel finance, or a similar environment. Strong communication, leadership, analytical, organisational, and problem-solving skills are required. Experience with financial systems, process improvement, and managing multicultural teams would be advantageous.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry Hotels, JEN, and Traders brands. The group is known for personalised service, high-quality accommodation, dining, wellness, and event facilities. In Malaysia, Shangri-La operates prominent properties in destinations such as Kuala Lumpur, Penang, and Kota Kinabalu. Its finance shared-services functions support consistent accounting, reporting, controls, and operational efficiency across hotels and corporate teams. Employees typically work in an international hospitality environment that values service excellence, teamwork, professional development, and cultural awareness. Benefits and employment conditions vary according to the specific property, position, and Malaysian employment regulations.
Malaysia offers opportunities in finance, hospitality, shared services, technology, tourism, engineering, and customer operations, especially in Kuala Lumpur, Penang, Johor, Sabah, and Sarawak. Island-based destinations such as Penang, Langkawi, and parts of Sabah provide a relaxed lifestyle, beaches, outdoor activities, and strong tourism communities, while Kuala Lumpur offers broader career options and urban conveniences. Malaysian culture is multicultural, with Malay, Chinese, Indian, Indigenous, and international influences reflected in food, festivals, religion, and everyday life. Living costs vary considerably; island and resort locations may be more expensive for accommodation. Foreign employees generally need an employer-sponsored Employment Pass, with approval and eligibility depending on role, salary, and immigration rules. Candidates should confirm visa arrangements, tax obligations, housing, healthcare, transport, and relocation support with the employer before accepting an offer.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...