The Director of Business Development, RSR & GSH is expected to lead commercial growth, partnerships and revenue-generating initiatives for Shangri-La’s resorts and group sales or hospitality accounts in Malaysia. Requirements typically include a degree in business, hospitality, tourism or a related field, substantial experience in hotel sales, resort marketing or business development, and a strong record of achieving targets. The candidate should understand the Malaysian and regional travel markets, possess excellent negotiation and communication skills, maintain senior client relationships, and work effectively with sales, revenue, marketing and operations teams. Strategic thinking, leadership, commercial awareness and willingness to travel are essential.
Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. The brand is known for warm Asian hospitality, high service standards and premium properties in major cities and resort destinations. Shangri-La Hotels and Resorts, Traders Hotels and other group brands serve leisure travellers, corporate guests, meetings and events customers. In Malaysia, the company has operated prominent hotels and resorts and serves both domestic and international markets. Employees generally work in a multicultural environment with strong emphasis on guest satisfaction, professional presentation, teamwork, commercial performance and service excellence. Benefits and career opportunities vary by property, seniority and local employment terms.
Malaysia offers opportunities in luxury hotels, resorts, tourism, events, sales and business development, especially in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak. Popular island destinations include Langkawi, Penang, Redang, Perhentian, Tioman and parts of Sabah. Life is generally affordable compared with many international destinations, with excellent food, diverse communities and a mix of modern cities and relaxed coastal living. Malay, English and Mandarin are widely used in business and tourism. Malaysia has a tropical climate, so expect heat, humidity and seasonal monsoon conditions. Foreign employees normally need an employer-sponsored Employment Pass, with approval coordinated by the company and immigration authorities. Candidates should confirm visa eligibility, contract terms, accommodation, healthcare and taxation before relocating. Domestic flights and ferries connect most major island destinations.
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