The Assistant Events Manager supports the planning, sales and execution of meetings, weddings, conferences and social events at Shangri-La’s Rasa Sayang Resort and Golden Sands Resort. Requirements typically include a diploma or degree in hospitality, event management, business or a related field, plus experience in hotel banqueting, event coordination or sales. Strong communication, presentation, negotiation and organisational skills are expected, along with proficiency in English and common office software. The candidate should be guest-focused, commercially aware and able to manage multiple deadlines, suppliers and operational teams. Flexibility to work evenings, weekends and public holidays, professional appearance, attention to detail and the ability to remain calm under pressure are essential.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and serviced residences across Asia, the Middle East, Europe, North America and Africa. The group operates several respected brands, including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders Hotels. Its properties are known for warm Asian hospitality, personalised service, attractive locations and comprehensive facilities for leisure and business travellers. In Malaysia, Shangri-La operates prominent hotels and resorts, including Rasa Sayang Resort & Spa and Golden Sands Resort in Penang. The company provides career opportunities across hotel operations, food and beverage, events, sales, finance and guest services. Employees are generally expected to uphold high service standards, teamwork, professionalism and the group’s commitment to genuine care for guests and colleagues.
Penang Island is a popular Malaysian destination and a practical location for hospitality careers, with opportunities in hotels, resorts, restaurants, events, tourism, wellness and retail. George Town offers a multicultural lifestyle shaped by Malay, Chinese, Indian and colonial influences, with famous street food, heritage buildings, festivals and a lively arts scene. Resort areas such as Batu Ferringhi provide a quieter beach-oriented environment, while the city offers better access to shops, hospitals and public transport. Living costs are generally lower than Kuala Lumpur, although accommodation near the beach can be more expensive. Malaysia’s tropical climate is hot and humid throughout the year, with seasonal rain. Foreign employees normally require employer sponsorship and an approved Employment Pass before starting work; requirements vary by nationality and salary level. Candidates should confirm visa, tax, accommodation and relocation details directly with Shangri-La and Malaysian authorities.
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